Plain English editing, writing and training service -
provided by the National Adult Literacy Agency.


We have worked with a range of organisations, including:

  • Department of Public Expenditure and Reform
  • Dublin City Council,
  • Department of Social Protection,
  • Health Service Executive,
  • Office of the Director of Public Prosecutions,
  • Mental Health Commission,
  • Office of the Director of Corporate Enforcement (ODCE), and
  • Road Safety Authority.

Here is what some of them say about our editing and training

"It was a pleasure working with NALA, everything was done smoothly, on schedule and as a result we turned a complex topic into one that is clear, concise and easily understood."

John O'Toole, Director of the Pensions Ombudsman

"Training was informative and relaxed"
"Good balance between information and exercises"

Participants at half-day plain English course, Department of Social Protection

"Excellent - facilitator was very good. Mix of presentation, individual and group work was very useful."
"I thought that having so many examples and exercises made it easier to learn."
"Excellent - very clear and engaging."

Participants at half-day training for Ombudsman for Children's Office.

"NALA in its work for us has demonstrated excellence in its capacity to communicate complex concepts in a simple and succinct way."

Communications Team, Insolvency Service of Ireland
Click here to see what other clients said by sector