Yes, PLAIN’s 2019 conference in Oslo, Norway, was a tremendous success. The conference was hosted for PLAIN by the Language Council of Norway and Difi, Norway. NALA’s Plain English Co-ordinator helped with the preparations too – and it paid off.
It was a conference that had it all. There were over 100 speakers from 30 or so countries. Perhaps the highlight though was the announcement that the International Organization for Standards (ISO) agreed to undertake a plain language standards project. NALA is going to be involved in this project. We are very excited about it.
Other noteworthy inputs were given on ethics and plain language, inclusivity and plain language and a wide range of presenters talking about their research findings on the benefits of, yes, you guessed it, plain language! We are able to tout our work with the Department of Health, the HSE and others on a recent national letter hospital template which improved the response rate from patients by 20%. There was also significant international interest in Ireland’s Draft Plain Language Bill.
We are working away looking at the learnings from the conference to see what are the next best steps for us as the national leaders in plain English. We will keep you posted!
Our thanks to Leargas and Epale for funding our participation in PLAIN’s 2019 excellent conference!