Join us at our conference on Friday 7 September

Adult literacy in Ireland: Challenges and solutions for communicating effectively with the public

One in six (520,000) adults in Ireland find reading and understanding everyday documents difficult: for example, reading a leaflet, bus timetable or medicine instructions. Lack of awareness of the extent and effect of low literacy levels in Ireland has meant that many organisations are not reaching – and often excluding – their customers. This is a waste of time and money. This conference will show that organisations that are aware of literacy issues and use plain English are more effective in meeting both the needs of the public and business.

Where: National College of Ireland, Mayor Street, Irish Financial Services Centre, Dublin 1, DO1 Y300

When: Friday 7 September 2018 from 9.00 am to 3.00 pm.

Registration is from 9.00 to 9.30 am and the conference starts at 9.30 am

Cost: There is no fee for attending this conference

Speakers and topics: 9.30 am to 3.00 pm

  • Introduction: Conor Pope, Author and Consumer Affairs correspondent, The Irish Times
  • Literacy levels in Ireland – their impact on individuals, society and the economy: Dr Inez Bailey, Chief Executive, National Adult Literacy Agency (NALA)
  • The personal consequences: Eamon Delaney, Adult Literacy Student, Tipperary Education and Training Board (ETB)
  • Plain English and the law: Attorney General, Séamus Woulfe
  • Understanding and responding to cancer patients’ information needs: Sarah Lane and Tara Droog, Cancer Information Editors, Irish Cancer Society
  • GDPR and the public, making the complicated accessible: MB Donnelly, Head of GDPR Awareness and Training, Assistant Commissioner, Data Protection Commission, Ireland
  •  Integrating literacy into apprenticeship programmes, workplace training and taster programmes for the unemployed: Joann Power, Adult Literacy Organiser, Waterford and Wexford Education and Training Board (ETB)
  • How document design can support people who struggle with reading; Rob Waller, Simplification Centre, UK
  • Communications: A bridge or a barrier? Jennifer Hanrahan, Senior Investigator, Office of the Ombudsman

Free workshops from 1.30pm 

  1. Writing clearly for the web
  2. Plain English
  3. How to be a literacy friendly organisation

 3.00    Close

Public transport: The nearest LUAS tram stop is Mayor Square (two stops after Busarus on the red line)

Parking: The NCI car park is on Alderman Way, Dublin 1 (Please note that NALA does not pay for participants’ parking)

You can book online here.

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